Slack Certified Administrator Preparation

Categories: Slack
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About Course

Are you wanting to become certified in Slack? Does your company need somebody to get certified? Are you looking for a new role? Maybe your company is investing in Slack.

 

Slack was bought out by tech giant Salesforce and therefor is starting to become an even bigger name in the Software world. Slack is an instant messaging software, connecting people to the right information, allowing more informed conversations. We like to think of it as a blend of Discord and Microsoft Teams. Slack can be customised to no end, allowing companies to streamline their internal processes, and prevent silo’d working.

 

This course will not only walk you through the basics of Slack to help you get more informed on how to administer the software, but also give you all the information, tips & tricks you need to sit the Slack Certified Administrator exam.

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What Will You Learn?

  • How to administer Slack
  • How to pass the Slack Certified Administrator exam
  • Best tips & Tricks for using Slack
  • How to promote the usage of Slack internally within your business

Course Content

Introduction
Quick introduction to the course, what to expect, and how best to revise the content

  • Introduction to Slack
    00:00

Fundamentals
Summarise the basics of slack, including privileges and responsibilities of different types of slack users, the features of each Slack Plan, org level settings etc.

Workspace Administration
Administering Slack workspaces, creating them, the permissions, approve processes, consolidation etc.

Channel & User Group Administration
How to set up and administer slack channels, when to use a DM vs a channel, public vs private channels, channel naming conventions, Slack User groups etc.

User Lifecycle Management
recommended processes for new account creation, SCIM & JIT provisioning, granting access to workspaces & channels etc.

App Administration
What is interoperability? Using Workflow Builder, app installation and maintenance, approval processes etc.

Security
Security features, policies, governance, risk management, data management, user auditing etc.

Enabling Slack Success
Creating a vision, dashboard analytics to help informed decisions, working with slack champions, creating a slack team etc.

Exam Success
Tips & Tricks for how to pass the exam.

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